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Leasing for 2025/2026 Now!!

WE’VE GOT IT ALL

Start your new journey off on the right foot with all your most important questions, answered. You already have enough to remember as a student, so why add extra stress? From knowing when rent is due to understanding the benefits of individual leasing, we’ve laid it all out below. Starting a packing list? We’ve got you covered there too! Should there still be some questions you have unanswered, our friendly staff are happy to assist you.

GENERAL FAQs

How do I pay my rent and when is it due?

Rent is due the first of each month and may be paid online by ACH, debit or credit card through the resident portal or by check or money order at the leasing office. NO CASH ACCEPTED. Convenience fees may be charged for online payments. Late fees vary by property. Refer to your Housing Contract for more information.

How do I pay my rent and when is it due?

Rent is due the first of each month and may be paid online by ACH, debit or credit card through the resident portal or by check or money order at the leasing office. NO CASH ACCEPTED. Convenience fees may be charged for online payments. Late fees vary by property. Refer to your Housing Contract for more information.

What should I bring to my new apartment?

While the furniture and appliances are included, below is a guide to help you with the personal belongings that you will need to provide:

COMMON AREA : Electronics and corresponding cords/adapters, décor, trash can, trash bags, pots and pans, plates, cups, eating/serving utensils, coffee maker. Cleaning/disinfecting supplies, dishwasher detergent, laundry detergent, etc.

BEDROOM : Linens, pillows, mattress pad, towels, toiletries, shower hooks and curtain, trash can, décor, electronics and corresponding cords/adapters, and anything else that makes you feel at home.

What if I need something repaired in my apartment?

Our onsite, professional maintenance team would be happy to help you. We will need some details so be prepared to provide specifics with your requests. You may submit a service request in the following ways:

Option 1: Enter a service request through the online resident portal.
Option 2: E‐mail your request to your community and a team member will enter a service request on your behalf.
Option 3: Visit or call the office during normal business hours and a team member will be happy to enter your service request. If it is after business hours, you are welcome to leave a message with an after-hours representative.

For Emergency Requests: A maintenance team member is on call 24/7 for emergency maintenance needs (i.e. door/window lock issues, major leaks, plumbing, no heat or AC during weather extremes, refrigerator not cooling, no electricity/gas/water, etc.). Please CALL the office at any time. If after business hours, an operator will assist you.

Is there nearby public transportation?

The 40th Street Market Frankford SEPTA subway station is located just two blocks away and is just two stops from the 30th Street Station and three stops from Center City.

Is there parking?

We have our own underground reserved parking that can be rented out. Street parking is also readily available around our building.

Where do my mail and packages go?

We have a mail room just off the front entrance with an Amazon HUB package locker. Simply register an account online and when your package is put in the locker you will receive an email to enter and retrieve your package.

MORE FAQs

WHAT'S INCLUDED?

  • Apartment, including private bed and bath
  • Individual Leasing
  • Individual Utility Billing

HOW MAY YOU APPLY?

  • Reserve your room through our online portal
  • Get approved with your Passport and i-20 Visa
  • 2-month deposit may be due at signing

HOW MAY WE SERVE YOU?

  • Located close to campus or public transportation
  • Online Payments
  • Resident Events
  • Onsite Maintenance Team
  • Onsite Team Management
  • 24/7 Phone Services
  • Close to shopping and entertainment